Frequently Asked Question

How do I change my payment information and account details?

Last Updated a year ago

To update your account or personal details on ChainEX, please log a support ticket with our dedicated support team. Please provide the relevant information you wish to change and we will assist you with the process.

Please note that if you wish to change your payment information, such as your bank details, you will need to do so directly with your local bank. For instance, if you change banks, you can simply add ChainEX as a beneficiary to your new bank account.

Our friendly and experienced support team is always available to assist you. If you have any queries or concerns, please do not hesitate to contact us at any time.

Please Wait!

Please wait... it will take a second!