Frequently Asked Question

How do I receive my referral reward fees?

Last Updated 11 months ago

Payment of referral fees:

You will only qualify for referral rewards based on the trades of your referred users, regardless of your 30-day trading volume. This is calculated across all trades on all markets and then converted to BTC. Referral rewards will be paid in the currency that a referred user's fee was paid, e.g. if a user makes an ETH/BTC trade, the fee and the rewards will be paid in BTC.

Therefore, it is possible to receive rewards in more than one currency during the referral process if trades are completed in more than one base coin. ZAR market fees are paid in the traded, digital currency and not ZAR. You will receive your reward in the digital currency, e.g. if a trade was completed on ETH/ZAR, you will receive the reward in ETH.

The calculation of the referral rewards is an automated process that will be triggered and processed every time a referred user executes a trade. Rewards will be deposited in your registered wallet addresses on ChainEX.

ChainEX will update you on your referral rewards via weekly referral earnings reports sent automatically to your registered e-mail address. You can also view a summary of your current and historical earnings here, after logging into your account.

For more information on how to invite users using your referral code, click here.

Please take a look at our YouTube video for more information - ChainEX Referral Program

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