Frequently Asked Question

How will I know if these emails are really from ChainEX?

Last Updated a year ago

ChainEX will NEVER, under any circumstances, ask you for your password, your Two-Factor Authentication (2FA) codes, or any questions that will grant us access to your ChainEX account. If you are or have been asked for any information like that, you can be sure that the email did not come from ChainEX.

The only email address you should be receiving emails from is ([email protected].)

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