Frequently Asked Question

Phone verification problems?

Last Updated a year ago

If you are having cell phone verification problems, it could be that you are inserting your cell phone number or your country code incorrectly. If you are 100% sure that it is all correct, and you are not receiving the SMS verification code, then it is an SMS verification issue on our side. Please contact ChainEX Support and log a ticket on the issue, by clicking here.

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