Frequently Asked Question

When will my ZAR withdrawals be processed?

Last Updated 2 months ago

The time it takes for a fiat withdrawal to reflect in your bank account varies based on the bank you are with and the time and date at which it was requested. If a withdrawal has been requested within our cut-off times (outlined below), your withdrawal should reflect within two business days at the latest.

The following restrictions and cut off times should be noted for fiat withdrawals:

  • Fiat withdrawals are only processed on business days, i.e. Monday to Friday.
  • Fiat withdrawals will not be processed on public holidays.
  • The daily cut off times for ZAR withdrawals are:
  • 08:30 for release to your account by 09:30
  • 12:00 for release to your account by13:00
  • 15:30 for release to your account by 16:00
  • Please note that withdrawals are also processed on Saturday mornings with the cut off time at 9:30 for release to your account by 11:00

Click on the following links for more information on how to: (link your bank account) and (process fiat withdrawals).

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