Frequently Asked Question

Once you have successfully signed up to ChainEX and your account is now active, you can log in to your ChainEX account by following these steps:

1. Using your mobile phone, navigate to the ChainEX mobile app.
2. Select "Sign in" on the mobile app landing page.
3. Enter your email address.
4. Enter your password.
5. If presented with, complete the ReCaptcha process.
6. Click on "Sign In".

If you have 2FA (Two-Factor Authentication) enabled on ChainEX, you will be required to enter your unique six-digit code to complete the login process.