Frequently Asked Question

Two-Factor Authentication (2FA), also known as two-step verification, is a security process where you confirm your identity or action through two different verification actions. With ChainEX, these actions are a login action in the form of a username and password combination as well as a confirmation of the login using your mobile phone.

Two-Factor Authentication (2FA) ensures a higher level of account security through its extra layer of authentication since unauthorized access to your account cannot be gained, even if someone can obtain your username and password.

Please take a look at this YouTube video for more information - What is 2FA and why do you need it?