Learn More - Functionality
General FAQ regarding ChainEX's functionality
Frequently Asked Questions
- Can I deposit Fiat currency via a debit or credit card?
- Can I submit a new digital currency for trading on ChainEX?
- Distribution and Accumulation order examples
- How do I buy Digital Currency?
- How do I change my payment information and account details?
- How do I deposit Fiat currency into ChainEX?
- How Do I Disable My 2FA or Fund PIN?
- How do I keep my wallets safe?
- How do I receive my referral reward fees?
- How do I verify my identity?
- How does ChainEX use Two-Factor Authentication (2FA)?
- How does the ChainEX referral program work?
- How to Download My Transaction History
- How will my fees be deducted?
- Is it possible to cancel a deposit or withdrawal?
- What are Accumulation and Distribution orders and how do they work?
- What are ChainEX Address Books and How to use them?
- What are Scaled Orders and How do they work?
- What are scaling fees and how does it work?
- What are Stop/Stop Limit orders and how do they work?
- What Documents are Accepted as Proof of Residence
- What does it mean if my order is pending?
- What fees does ChainEX charge?
- What happens if I forgot my email address?
- What is a deposit?
- What is a Market Order and how to use it?
- What is a withdrawal?
- What is ChainEX and what can it offer me?
- What is CZAR and How to Use it?
- What is Fast Clearing and how to use it?
- What is Fund Pin and How to use it?
- What is Instant Trading and how to use them?
- What is Post Only and How to use it?
- What is profile verification?
- What is Quick Buy and Sell and how do you use it?
- What is the Earn Portal and How to use it?
- What is Two-Factor Authentication (2FA) and why do I need it?
- Where can I find my transaction history?
- Why am I not receiving emails from ChainEX?
- Why are my Withdrawals Blocked?