Frequently Asked Question

Referral Rewards: Payment and Calculation

At our cryptocurrency exchange, you can earn referral rewards based on the trades of your referred users, regardless of your 30-day trading volume. The rewards are calculated across all trades on all markets and then converted to BTC. Referral rewards will be paid in the currency in which the referred user's fee was paid. For example, if a user completes an ETH/BTC trade, both the fee and the reward will be paid in BTC.

During the referral process, it is possible to receive rewards in more than one currency if trades are completed in more than one base coin. Please note that ZAR market fees are paid in the traded digital currency and not ZAR. You will receive your reward in the digital currency. For instance, if a trade was completed on ETH/ZAR, you will receive the reward in ETH.

The calculation of referral rewards is automated and will be processed every time a referred user executes a trade. You will receive rewards in your registered wallet addresses on ChainEX. We will keep you updated on your referral rewards through weekly referral earnings reports that are automatically sent to your registered e-mail address. Additionally, you can log into your account to view a summary of your current and historical earnings.

Learn more about how to invite users using your referral code by clicking here.

For further details, please watch our informative YouTube video on this topic - ChainEX Referral Program