The main and most common reason why your - Two-Factor Authentication (2FA) - is not working is that your Google Authentication application’s time has not been synced correctly to your cell phone.
To fix this issue, you will need to do the following:
Your 2FA should work now. If you are still experiencing any issues with your 2FA, please contact our Support Agents (here).
Please watch this YouTube video for more information - What is Two-Factor Authentication (2FA) on ChainEX?
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